Welcome to SPAN, SMI’s Leading Service Partners and
Associates Network
For over 15 years, SMI has worked tirelessly to build our Service Partners & Associates Network (SPAN) into the industry’s top collection of skilled service partners from coast to coast across the US and Canada.
Our steadfast commitment to SPAN starts with our clients. In order for our clients to provide the best for their customers, they need top crews delivering exceptional services to each facility. From facilities maintenance and emergency response services to professional management and more, SPAN is the backbone of our service and the cornerstone of SMI’s success.
SMI has developed and refined a proprietary vetting process for all our SPAN crews. The ultimate goal is to ensure the highest standards of quality, no matter the service.
Our SPAN crews understand that your brand means everything. They share our vision of ethics, professionalism and integrity. And they reflect SMI’s commitment to becoming a trusted partner invested in your success.
As part of our 360 Partnership, it’s important to us that our SPAN crews benefit from our management and technical expertise. From helping our service partners expand their territories to delivering the fastest payment turnarounds in the industry, SMI is proud to help our SPAN partners build and grow their businesses.
SMI monitors our crews to optimize their performance, ensuring the highest level of quality. Through our strict internal grading system, we track and rate every aspect of service to make sure quality continues to exceed client expectations.
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Insurance compliance
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Quality
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Completion rates
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Reschedule rates
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Cost competitiveness
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Days to schedule
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Days to invoice
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IVR compliance
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Emergency Response Time
If you need us, we’re there.
