Disaster Recovery Services | SMI 247


SMI’s Disaster Recovery Services (DRS) company was created to handle larger scale emergencies and disasters that are more complex and require immediate action by professionals trained and certified to handle multiple issues. On call are highly experienced disaster recovery specialists with response capabilities that enable us to react quickly to any type of disaster in any location, any time, 24/7. We will be there for you every step of the way to keep your store open and operating smoothly throughout the restoration process. As always, customer satisfaction is 100% guaranteed and our staff is available 24/7! We understand the need to get up and running as soon as possible to minimize income loss, especially for those who may not have business interruption insurance. Our SPAN (Service Partner & Associates Network) team is trained and equipped to handle a wide range of emergency services. Please see our case studies for more details about our Disaster Recovery Services work.

In the event of a fire in your store or neighboring location, SMI can help you balance the load and quickly restore and repair your location.

Our quick response teams launch into action as soon as it’s feasible, and perform a complete revitalization to ensure all fire-damaged materials are removed, and  smoke-damaged  materials are properly cleaned.

We provide a full range of structural cleaning including soot removal from your floors, and ceilings as well as smoke-odor neutralizing with thermal fogging capabilities.

Our restoration professionals can carefully restore your salvageable merchandise through the use of ozone treatment technology & provide pack-out services for non-salvageable materials.

Our reconstruction team will get your store rebuilt and back in business quickly by replacing damaged drywall, ceiling tiles, carpet, etc.

Working with SMI, you can count on a proven team to handle your emergencies from disaster to a quick store or office re-opening.

Mold and mildew can present health risks to your employees and customers. Once suspected and identified, mold infestation requires immediate attention by trained & qualified mold remediation professionals.

If mold removal is not handled properly, there is a serious risk of cross contaminating non-affected areas of the store and creating a greater threat to employees, customers and your bottom line.

This may result in the recurrence of more widespread microbial growth, the related health risks, liability and expenses , not to mention stains (no pun!) on your brand’s reputation.

SMI’s DRS team of trained & licensed inspectors perform state of the art air quality & surface testing, moisture evaluation & atmospheric analysis to determine the appropriate action needed to restore a healthy environment for your customers and employees

You can’t stop Mother Nature, but you can be ready to respond quickly when natural disasters occur. For years, SMI has been helping clients in emergency situations by moving at rapid pace to restore and repair areas damaged by rain, wind, fire, broken equipment/plumbing and even disasters affecting your stores from neighboring retailers.

Our team is well versed in insurance systems and protocols (including Xactimate, business interruption compliance), has an extensive and experienced team of recovery specialists across the country to deploy at a moment’s notice, and the management expertise to accurately identify the problem, the solution and the resources. We have a history of putting stores and offices back in play and achieving minimum costs, downtime and management disruption.

Examples of our costing approach is use of restoration and structural drying over removing and replacing store walls, doors, etc., assisting with boarding up stores and sandbagging to avoid flooding where possible, knowing the extent of equipment, cleaning solutions and technicians needed to mitigate odds of mold occurring and subsequent health hazards.


  • “Thanks again for your quick payment and I appreciate your professionalism. Your company is definitely the exception rather the rule for property Management. Looking forward to working with you again!”

    – Service Partner
  • “It’s been an incredible journey of 10 years working with SMI. It is a real pleasure to work with the staff members as they are professional, talented and very friendly…truly the best!”

    – Service Partner