SMI’s nationwide Service Partners & Associates Network (SPAN) provides a high level of customer service and reliability with 100% guaranteed customer satisfaction. Our clientele range from retail to commercial with a number of unique vertical markets. Our daily contacts are traditionally a national and/or regional Director of Facilities. These directors and managers are responsible for ensuring the management of enterprise wide facilities and maintenance for retail stores, large corporations, support locations, and warehouse/distribution centers and other commercial establishments.
Our streamlined process includes evaluating your floor care needs and establishing the scope of floor cleaning and maintenance service for each of your locations. We provide a recommended cleaning program with specific requencies of service from annual, in depth restorative cleanings to program maintenance services essential to maintaining the appearance of your floors at the standard your stores expect and deserve. Services are confirmed by signed work orders and quality control calls to give you 100% guaranteed satisfaction in addition to 24/7 accessibility. No service is billed to you unless SMI is confident in the quality of service, giving you the Integrity, Reliability and Professionalism that is the foundation of our business.
A retailer’s image and reputation begins with first impressions, and your store’s windows are the gateway to your customers’ experience. SMI continues to grow as a leading provider of national window and awning cleaning, for retailers in malls, strip malls, shopping centers and standalone properties. Our foundation of experience, knowledge and management guarantee you optimal results. We service interior, exterior and awning glass for all size, geographic and retail front locations.
Dust accumulation in hard to reach and hidden places can cause poor air quality and health concerns for your staff and customers. High level accumulated dust can also fall onto merchandise and sales floors, defeating the image you designed and invested in. SMI uses eco-friendly supplies and equipment (lifts, scaffolding, etc.) for retail high dusting services, cleaning your store from the top down, including exposed duct work, hanging lights, beams, vents and high level ledges. Our technicians are carefully selected and are available for overnight, lock-in service.
Curb appeal is an ever-increasing concern for retail store fronts. The art of maintaining your investment includes power washing sidewalks, building storefronts and parking lots adjacent to your entrance. At SMI, we will evaluate each location’s exposure to weather, foot traffic and other exterior factors to determine appropriate power washing schedules and frequencies.
SMI provides a suite of janitorial services for retail stores throughout the U.S. including flagship stores in major US cities. We understand the importance of achieving a consistent and thoroughly clean retail environment to maintain your image. On request, SMI can assist in evaluating and determining the appropriate scope and frequency of janitorial service to maintain your investment and image. We provide retail store janitorial services for:
- Regular program frequencies (e.g., daily, weekly, monthly, etc.)
- Post construction clean-ups for renovations or new store openings
- Pre-event and Post-event cleanings
“It’s been an incredible journey of 10 years working with SMI. It is a real pleasure to work with the staff members as they are professional, talented and very friendly…truly the best!”
“Thanks again for your quick payment and I appreciate your professionalism. Your company is definitely the exception rather the rule for property Management. Looking forward to working with you again!”