BOH Floor Care Maintenance
On Site Problem:
A National Fast Casual restaurant engaged SMI’s services for BOH Quartz tile repair. Worn grout allowed moisture to seep beneath tiles, which ultimately caused them to buckle and loosen.
The DRS Solution:
Our team evaluated the situation to understand the restaurant’s floor care needs. To not disturb the normal business activity of the establishment, we went in after store hours and worked over the course of three nights to restore the damaged areas. Finally, our team provided a recommended cleaning program to maintain the appearance and durability of their floors.
The SMI Balance:
The SMI team responded quickly and efficiently to repair the damage. Services are confirmed by signed work orders and quality control calls to provide our customers with 100% guaranteed satisfaction in addition to 24/7 accessibility.