Scott Crennan, co-founder of Solutions Management, Inc. (SMI), has dedicated his career to the retail and corporate maintenance industry. With over 25 years of experience, Scott has worked to forge long-lasting and meaningful relationships with various well-respected vendors, clients and trade providers in the industry.
Scott graduated from the University of Maryland with a B.A. in Business Administration. His experience includes launching a west-coast division for Cleanway (recently acquired by Cintas), owning and operating several leading franchises under the Cleanway umbrella and serving as executive management in sales and marketing has given him the insight and belief that providing cost-effective, quality-oriented and reliable services and billing is not only attainable but necessary for long-term partnerships and growth.
Since SMI’s launch in 2004, Scott leads the company with continued growth by prioritizing client retention, vertical partnering with top-tier vendors and developing a strong infrastructure of professional staff and a customized in-house system. Aware of the industry wide rush towards systems-based servicing, Scott continues to value and prioritize personal contact supplemented by technology used as a tool rather than a replacement.