Erin Francis has been a welcome addition to the SMI team since 2005 bringing extensive experience sourcing talent in promotions, new media and corporate communications with design and promotion firms. Making a seamless transition from recruiting top tier talent in the credit card marketing arena to overseeing national wing-to-wing facilities maintenance for high-end retailers, Erin has made significant contributions towards developing SMI’s in-house operations, sales, marketing, client relations and business development. With expertise in developing and growing both sides of the facilities maintenance equation, client satisfaction and contractor loyalty, SMI capitalizes on Erin’s ability to streamline operational details while maintaining client standards for the customer experience, within budget objectives.
Erin received her Bachelor of Arts from The American University. Prior to executive recruiting, she held positions for Davidoff, a Swiss luxury items company, and Elizabeth Arden – Red Door Salon Management.