SMI’s Executive Management Team

SMI’s executive management team brings a synergy of talent and experience necessary to achieve balance in objectives and resources. Operating with a top-down management philosophy, SMI’s team instills the values of integrity, reliability and professionalism in every one of our staff members and continues to work with and develop only top-tier service providers.

Scott Crennan | Chief Executive Officer |NATIONAL FACILITY SERVICES COMPANY

Scott Crennan

Chief Executive Officer

Scott Crennan, co-founder of Solutions Management, Inc. (SMI), has dedicated his career to the retail and corporate maintenance industry. With over 25 years of experience, Scott has worked to forge long-lasting and meaningful relationships with various well-respected vendors, clients and trade providers in the industry…

Robyn Butler | Chief Financial Officer | NATIONAL FACILITY SERVICES COMPANY

Robyn Butler

Chief Financial Officer

Robyn Butler co-founded Solutions Management, Inc. in 2004, bringing to the organization a diverse background in public and private enterprise as a finance executive with experience in entertainment, hospitality and retail industries. Drawing on her experiences with start-up, turn-around and established…

Holly Lane, SMI's new Director of Operations

Holly Lane

Director of Operations, SMI

Holly Lane joined the SMI team in 2010 as a dedicated Client Services Manager. Her invaluable knowledge of industry trends and wealth of experience led her to quickly excel within the organization, rising to become SMI Director of Operations in 2018. With over 14 years of experience ranging from commercial HVAC to retail facilities…


Michael DiTaranto

Chief Operating Officer, DRS

Michael DiTaranto joined SMI as Senior Operations Manager in 2013, was promoted to VP of Operations in 2015, and has most recently been assigned COO, Disaster Recovery Services (“DRS”).  The most recent surge in fire, flood and mold remediation requests  has created an opportunity to put Michael’s skills in operations management…

Erin Francis | VP Business Development | NATIONAL FACILITY SERVICES COMPANY

Erin Francis

VP, Client Svcs & Bus Dev

Erin Francis has been a welcome addition to the SMI team since 2005 bringing extensive experience sourcing talent in promotions, new media and corporate communications with design and promotion firms. Making a seamless transition from recruiting top tier talent in the credit card marketing arena to overseeing national…